WE SELL TO THE USA & TERRITORIES, CANADA, AUSTRALIA, UK, JAPAN AND A FEW EUROPE & CARIBBEAN COUNTRIES ONLY.
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(SHIPPING NOTICE) - PLEASE NOTE! WE ARE VERY BUSY RIGHT NOW. NEW ORDERS ARE TAKING AT LEAST ONE WEEK BEFORE THEY ARE SHIPPED. PLEASE PLAN AHEAD FOR YOUR EVENT.
NORMALLY THE NEXT BUSINESS DAY ON EXPRESS (QUICK) SHIPPING METHODS. THANK YOU!
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SALES TAX: WE CHARGE 6.5% ONLY TO ORDERS SHIPPED IN FLORIDA. IF YOU ARE A TAX EXEMPT CUSTOMER PLEASE EMAIL OR SEND VIA US MAIL A COPY OF YOUR TAX CERTIFICATE WITH YOUR ORDER ID NUMBER ON THE FORM OR IN THE EMAIL. WE WILL REFUND THE TAX CHARGED BACK ONTO THE CREDIT CARD USED. (OR PAYPAL). (AT SHIPPING TIME).
HAND PICKING SIZES:
SORRY! WE ARE A SMALL FAMILY BUSINESS. WE DON'T HAVE THE STAFFING TO HAND PICK A SPECIFIC SIZE OR SHAPE OF OUR ITEMS BEING SOLD. EXAMPLE - 150 THREE INCH SAND DOLLARS ONLY. ALL PRODUCTS WE SELL WILL BE SOLD IN THE SIZE RANGE LISTED. EXAMPLE - STARFISH 3-4 INCHES. THANK YOU FOR UNDERSTANDING.
WE HAVE IN STOCK 99% OF ITEMS WE SELL ON OUR WEB PAGE STORED IN OUR LOCAL WAREHOUSE FOR QUICK DELIVERY. WE DO HAVE A FEW ITEMS WE SPECIAL ORDER. ANY ITEMS WITH (**) IN FRONT OF THE PRODUCT NAME WILL REQUIRE EXTRA DAYS BEFORE THE ORDER IS SHIPPED. (IE): **SHELL MIRROR (EA).
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HOW TO SEE SHIPPING RATES:
SHIPPING RATES ARE CALCULATED LIVE BY FEDEX/USPS & OUR SYSTEM. THE SHIPPING PRICE IS FIGURED BY TOTAL WEIGHT OF EACH BOX, SIZE OF BOX AND YOUR DELIVERY ZIP CODE. (USA ONLY).
(USA) -- TO SEE SHIPPING PRICE -- PLEASE ADD ITEMS TO THE SHOPPING CART, THEN ON THE BOTTOM LEFT ENTER YOUR ZIP CODE AND CLICK THE ESTIMATE SHIPPING BUTTON. YOU CAN CONTINUE DOING THIS TO SEE LIVE SHIPPING RATES UNTIL YOU ARE READY TO CHECK OUT.
NOTE! $1.95 BOX/PROCESSING FEE WILL BE ADDED TO THE FEDEX/USPS LIVE SHIPPING RATE ONCE PER NEW ORDER. WE DO NOT MARK UP FEDEX/USPS SHIPPING FEES.
NEED A RUSH ORDER? OUR SYSTEM IS NOW SET UP WITH FEDEX TO FIGURE RUSH SHIPMENT RATES. IE- 2 AND 3 DAY DELIVERY. FOLLOW STEPS ABOVE TO SEE PRICING. MORE HELP ON RUSH SHIPPING IS SHOWN BELOW. (PLEASE NOTE! BOX MUST BE OVER (4) POUNDS FOR FEDEX RATES TO SHOW LIVE. UNDER THIS USPS RATES WILL SHOW).
FEDEX/USPS SHIPPING CHOICE HELP:
FEDEX -- OVERNIGHT - (EXPENSIVE)! PLEASE CALL TO PLACE THE ORDER.
FEDEX 2 DAY - DELIVERED IN (2) BUSINESS DAYS BY END OF BUSINESS DELIVERY DAY.
FEDEX EXPRESS SAVER - DELIVERED IN (3) BUSINESS DAYS BY END OF BUSINESS DELIVERY DAY.
GROUND - VARIES BY LOCATION. (SEVERAL DAYS. 1-7 DAYS). ALL PACKAGES SHIPPED VIA ORLANDO, FLORIDA FEDEX LOCATION. --- (PLEASE SEE VERY BOTTOM OF THIS PAGE FOR THE FEDEX SHIPPING TIME MAP).
(POST OFFICE - USPS) -- THESE RATES WILL ONLY SHOW IF YOUR ORDER IS UNDER (4) POUNDS. BOXES OVER THIS WEIGHT WILL DEFAULT TO FEDEX SHIPPING.
NOTE! FLAT RATE BOXES ARE ONLY FOR - SMALLER SHELLS, SEA GLASS & SAND. ITEMS LIKE - CORAL PIECES, SEVERAL STARFISH, ETC. DOES NOT FIT IN THIS BOX. PLEASE USE STANDARD PRIORITY MAIL SHIPPING CHOICE OR PARCEL POST. (THIS ALLOWS A LARGER BOX TO BE USED TO HOLD YOUR ORDER).
NOTE! WE CONSIDER FIRST CLASS, PARCEL POST & PRIORITY MAIL TO BE PROCESSED AS GROUND SHIPPING FOR USA CUSTOMERS. (THESE METHODS ARE NOT CONSIDERED RUSH SHIPPING CHOICES. JUST USED AS A CHEAPER SHIPPING METHOD ON SMALLER ORDERS UNDER (4) POUNDS). (1 WEEK PROCESSING TIME STILL APPLIES).
USPS -- PRIORITY MAIL - (USA) 2 TO 3 BUSINESS DAYS (ALASKA, PUERTO RICO, VIRGIN ISLANDS & HAWAII) - 3 TO 4 BUSINESS DAYS.
FIRST CLASS, PARCEL POST - 1 TO 7 BUSINESS DAYS. VARIES BY ZIP CODE.
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WHEN WILL MY ORDER SHIP?
PLEASE ALLOW (1) WEEK BEFORE YOUR ONLINE ORDER IS SHIPPED AFTER PLACING YOUR ORDER. (WE ARE NORMALLY VERY BUSY WHICH PREVENTS US FROM SHIPPING YOUR ORDER ON THE DAY IT WAS PLACED). (THIS ONLY APPLIES TO FEDEX GROUND & USPS FIRST CLASS & PRIORITY MAIL SHIPPING OPTIONS).
EXCLUDES - WEDNESDAY, WEEKENDS & HOLIDAYS. (CORAL & LARGE ORDERS MAY/WILL TAKE A LITTLE LONGER.
PLEASE ALLOW (1) PACKING DAY FOR -- FEDEX 2 DAY & FEDEX 3 DAY SHIPPING CHOICES. EXAMPLE -- ORDER PLACED ON TUESDAY WILL SHIP ON THURSDAY. REMEMBER WE ARE CLOSED ON WEDNESDAY, WEEKENDS & LEGAL HOLIDAYS.
ITEMS WITH (**) IN FRONT OF THE ITEM NAME DOES NOT QUALIFY FOR EXPRESS SHIPPING AS THESE ITEMS ARE SPECIAL ORDERED. OR IF ORDERED WILL DELAY EXPRESS SHIPPING. IE - ** BUTTERFLY VASE (EA).
HOW MANY SHELLS/PLANTS WILL I RECEIVE?
EACH OR EA: (SHOWN IN TITLE) (1) ONE SINGLE SHELL, DECOR ITEM OR PLANT.
SEA GLASS - 1 POUND BAGS. APPROX. 1 1/3 TO 1 1/2 CUPS OF GLASS PER POUND. SIZES VARY. SEE INFORMATION UNDER EACH COLOR. (APPROX. 50 TO 75 PIECES PER BAG).
BAGGIE: 6" X 6" SMALL SANDWICH LUNCH SIZE ZIP LOCK PLASTIC BAG. (BAG WILL BE FILLED MOST OF THE TIME TOWARDS THE TOP. DEPENDING ON SHELL TYPE.)......APPROX. 1 TO 1.25 POUNDS OF SHELLS PER BAGGIE.
KILO BAG: (2 + POUNDS) -- (3 BAGGIES = 1 KILO). (QUART BAG SIZE). (NOTE! DOUBLE SHELLS ARE NORMALLY GLUED SHUT).
SPECIMEN SHELLS -
ONLY SEASHELLS WITH THIS MESSAGE (SPECIMEN SHELL) ARE CONSIDERED SPECIMEN SHELLS RATED FINE OR BETTER. ALL OTHER SHELLS ARE FOR DECOR, WEDDING & CRAFT USE.
SHELL & PRODUCT SIZES:
ALL SIZES LISTED ARE IN INCHES (AND ARE APPROXIMATE).
OUR RETURN POLICY:
Returns will not be accepted without prior authorization. All return request must be made within 15 days of delivery or policy is voided. No Exceptions Please!
All returns need to be in the same condition as when shipped.
Unauthorized returns will be refused. (Not refunded).
All Returns are subject to a 20% restocking fee. We do not charge this fee for even exchanges. (25% FOR ORDERS OVER $500.00).
Customer is responsible for paying for the return shipping back to Deltona Seashells. (FOR RETURNS OR EXCHANGES). WE ALSO (DO NOT) REFUND THE ORIGINAL TRANSACTION SHIPPING & HANDLING FEE CHARGED.
PLEASE EMAIL OR USE LIVE CHAT IF YOU NEED TO RETURN SOMETHING. WITHOUT A RETURN AUTHORIZATION NUMBER ON THE BOX THE RETURN SHIPMENT WILL BE REFUSED FROM THE CARRIER AND SENT BACK TO THE CUSTOMER.
SHOULD ANY DAMAGES OCCUR: (RARE)!
(1) PLEASE EMAIL TO ADVISE OF ANY DAMAGE. WE WILL SUBMIT A DAMAGE CLAIM TO THE SHIPPER. WE NORMALLY SEND NEW ITEMS OUT WITHIN THE WEEK. (TO SPEED UP THE PROCESS PLEASE ALSO SEND A DIGITAL PICTURE OF THE BREAKAGE).
(2) IMPORTANT! PLEASE HOLD ONTO THE DAMAGED ITEM(S), BOX WE USED TO SHIP IT TO YOU, AND ALL PACKING MATERIALS INSIDE. FEDEX/USPS MAY REQUIRE TO SEE ALL THE ABOVE OR PICK UP THE BROKEN ITEM(S) BEFORE THEY ALLOW YOUR CLAIM TO BE PAID.
DELTONA GIFTS IS NOT RESPONSIBLE IF THE SHIPPING COMPANIES ARE REQUESTING THIS PROOF AND THEY HAVE BEEN DISCARDED AND YOUR CLAIM HAS BEEN DENINED.
(3) ALL PLACED ORDERS ARE INSURED FOR THE VALUE CUSTOMER HAS SPENT WITH DELTONASEASHELLS.COM VIA THE SHIPPING COMPANIES.
(4) SHIPPING COMPANIES OR DELTONA SEASHELLS HAS THE RIGHT TO ASK FOR A DIGITAL PICTURE OR THE MERCHANDISE RETURNED BEFORE WE ALLOW THE CLAIM TO PROCEED WITH THE SHIPPING COMPANIES. MAKING FALSE CLAIMS WITH THE SHIPPING COMPANIES OR DELTONA SEASHELLS CAN/WILL CAUSE LEGAL MATTERS.
DAMAGED ITEM(S) MUST BE REPORTED TO DELTONA SEASHELLS WITHIN (15) DAYS OF DELIVERY OR INSURANCE POLICY IS VOIDED. (VERY IMPORTANT)! (TIME DELAY WITH SHIPPING COMPANIES TO FILE A CLAIM).
WE HAVE THE OPTION EITHER TO SEND MORE ITEMS OR PROVIDE A REFUND DEPENDING ON THE CLAIM AMOUNT.
Deltona Seashells does not deal in or sell any endangered species.
We are in full compliance with all U.S. Fish & Wildlife regulations.
SIZE & COLORS! SINCE WE ARE DEALING WITH NATURAL AND HAND-MADE PRODUCTS FROM INDIA & THE PHILIPPINES, SIZE AND COLORS ARE APPROXIMATE AND SHOULD NOT BE DEEMED OTHERWISE.
WE USE (ONE) PICTURE FOR ALL SIZES & HAND MADE PRODUCTS WE SELL. PICTURE MAY BE SHOWING LARGER PRODUCT SIZE OR ONE COLOR THAT MAY BE SHIPPED IN VARIOUS COLORS. (IE - RIBBONS ON ORNAMENTS, ETC). WE ARE UNABLE TO SEND A PICTURE OF THE SPECIFIC ITEM BEING PURCHASED. OUR BUSINESS DEMAND IS TOO BUSY TO ALLOW THIS.
YOU MAY TYPE US A NOTE ON THE ORDER IF YOU HAVE A MORE SPECIFIC NEED.
SEASHELLS, SEALIFE & SEA GLASS ARE NATURAL OR MAN MADE PRODUCTS. THEY MAY HAVE SHARP EDGES OR POINTS. MAY ALSO CAUSE CHOKING IF SWALLOWED . WARNING! NOT SUGGESTED FOR CHILDREN UNLESS SUPERVISED BY AN ADULT OR PARENT.
FEDEX GROUND SHIPPING TIME. (ORDERS SHIPPED FROM ORLANDO, FL).
REAL GIANT GIGAS CLAM SHELL BEING USED TO BAPTISE BABIES IN A MEXICAN CATHOLIC CHURCH. THIS WAS A STOP ON OUR CITY TOUR IN COZUMEL WHILE ON VACATION.
